How to Manage a Training Session

Last updated: July 7, 2025

Prerequisites

Before trying to manage a class, ensure:

  • You are logged in as an Administrator or a user with Training permissions.

  • To add Classes to your RangeWorks services contact Support

  • You have the Training Class Type created

Steps to Managing a Training Class

1. Navigate to the Training and Class Pages

  • From the Admin Dashboard, go to Training

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  • While in "Classes", select the class you want to manage

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2. Management Menu Options

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a. Enable/Disable Web Sales:

► Click "Disable Public Web Sales" to disable

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► Click "Enable Public Web Sales" to enable

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b. Manage:

► This tab allows you to create new class sessions, reference Help Document "How to Create a Class Session"

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c. History:

► This tab allows you to see past sessions and customers who have taken this class

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d. Addons:

► This tab allows for the selection of optional packages and add ons students can select to purchase during checkout

See "How to Create a New Addon Group"

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e. Waitlist

► This tab allows you to manage the waitlist for the class and notify customers when spots become available

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f. Edit

i. Edit Class Details: Allows you to edit the basic information below:

Field

Field Description

Name

A clear name for the class (e.g., “Intro to Range Safety”)

Description

Brief overview of what the class covers (Internal description of the class)

Class Options

  1. Skill Level: Beginner, Intermediate, Advanced, Certification, Survival, Youth, Competition, Beginner/Intermediate, Intermediate/Advanced, All

  2. Firearm Type: Handgun, Carbine, Shotgun, Knife, Semi-Automatic Rifle, Unarmed, Medical, Rifle, Archery

  3. Certification Type: CCW, NRA, Private Security, Firearm Safety Certificate, LTC, PTC, POST Certificate, GGC Certificate, CFP, USCCA, Holster, Appendix Carry, CWP, CPL

  4. Competition Type: USPSA, IDPA, 3-Gun, 2-Gun, Cowboy Action Shooting, Precision Pistol Competition, ICORE, Bowling Pin Shooting, GSSF, Outlaw League

  5. Default Duration(in minutes): Helps automatically set session end time.

  6. Custom Sales Tax Rate(as a decimal): set a custom tax rate for the class (e.g. 0.07 for 7%)

  7. External Booking URL: Use this for marketing and notification emails if you want to link to a signup page on your website. For example, https://your-range.com/handgun-101

  8. Online Order Point Of Contact: edit point of contact

Checkout Form Optional Settings

Select to enable the following at check out:

  1. Require Driver's License: Enforces collection of a valid driver's license number during all online membership sales. Useful for age verification or compliance requirements.

  2. Require Date of Birth: Requires users to enter their date of birth at checkout for all online sales. Helps enforce age restrictions or demographic tracking.

Contact to Purchase

Select to enable contact to purchase flag:

  1. Contact To Purchase: Will display in public calendars with a "Call To Purchase" label

Disable Discount Optional Settings

Select checkbox to :

  1. Disable Membership Discounts: Built-in Membership discounts will no longer apply.

  2. Disable Promotion Discounts: Promotion discounts will no longer apply. Will not stop whole order discounts.

Consumer Interface Settings

Select to enable:

  1. Display Banner: Display banner graphic during web orders.

  2. Is Secret: Hidden from public listing. Useful for private classes.

  3. Enable Waitlist: Will display a waitlist signup if there are no upcoming sessions

► Click "Save Changes" button to save updated information

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►Class can also be destroyed from this page by clicking "Destroy Class"

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ii. Edit Web Content: Allows you to add the following content

Field

Field Description

Upload Class Image

All file types allowed (max file size 50MB). Make sure to click upload after selecting file

Short Description

Description that will show in class list

Full Description

The primary class description that will display on the class page. Be as detailed as possible and include any important information about the class.

Class Details Sidebar

Use this to provide additional information about the class that will be displayed on the sidebar of the class page. This is a great place to add bulleted lists, links, or other important information.

Class Legal Copy

Legal content that will be displayed in the footer of the class page. Use this for cancellation policies, terms and conditions, or other legal information specific to the class.

► Click "Save Changes" button to save updated information

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iii. Post Order Settings: Allows you to add the following information for confirmation page, confirmation email, reminder email and follow up email

Field

Field Description

Third Party Waiver URL

This URL will be displayed on the order confirmation page and in the order confirmation email. Use this to link to a third party waiver form

Post Order Instructions

These instructions will be displayed on the order confirmation page. Use this to provide follow up information such as directions, parking instructions, or other important details.

Post Order Confirmation Email

These instructions will be sent in the order confirmation email. Use this to provide follow up information such as directions, parking instructions, or other important details.

Reminder Email Copy

Custom content that will be displayed in the pre-class reminder email

Follow Up Email Copy

Custom content that will be displayed in the post-class follow up email. Use this to provide links to additional resources, surveys, or other important information. This email will be sent to all attendees after the class has ended.

► Click "Save Changes" button to save updated information

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iv. Custom Form Inputs: Allows you to set up additional fields of information to be collected from students at checkout

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► Click "Append Custom Input" button to add a custom input

► Enter Field title (e.g. Right or Left Handed)

► Check/Uncheck box for if information field will be required

► Click "Save Changes" button to add a custom input

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v. Membership Discounts: Allows you to set up discounts for specific memberships. Members with these memberships will automatically receive the specified discount when booking this class.

► Click "Add Membership Discount" button to add a custom input

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► Select Membership from dropdown menu you would like to give the discount

► Enter the Discount Percentage (0-100)

► Click "Save Changes" button to save updated information

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